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A holistic model for quality in higher education
A series of contributions from 'Sri' Srikanthan and John Dalrymple at focuses on blending TQM and Learning Communities experiences to create a a Holistic Model for Quality in Higher Education which 'can serve as the ideal to address the service, education and implementation aspects synergistically.'
A (dated) article, 'Developing a Holistic Model for Quality in Higher Education' is available online. Further articles developing the research are available:
G. Srikanthan and John Dalrymple, 'Developing alternative
perspectives for quality in
higher education' in The International Journal of Educational
Management, 17/3 [2003] 126-136
G. Srikanthan and John Dalrymple, 'A synthesis of a quality
management model for education in universities' in International
Journal of Educational Management 18/4 [2004] 266-279
G. Srikanthan and John Dalrymple, 'Implementation of a Holistic Model for Quality in Higher Education' in Quality in Higher Education, 11/1 [2005] 69-81
More information from Sri Srikanthan at sri@rmit.edu.au.