E-learning and the development of 'voice' in business studies education

There is evidence that fee increases amongst other factors will lead to an increasingly instrumental orientation in the experience of higher education with students defining their role as ’consumers’ with expectations of customer care and an increasingly critical attitude towards the quality of tuition provided. The paper will suggest an explanation why the student voice does not achieve more prominence given the possibilities given by recent advances in ICT and detail some of the experiences of course delivery and evaluation in the authors' own institution.

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